Returns must be requested within 7 days of receiving your order.
Items must:
- Be unused
- Be in their original packaging
- Include all tags and accessories
- Be in resellable condition
Non-returnable Items
For hygiene reasons, the following cannot be returned unless faulty:
- Opened skincare products
- Beauty products that have been used
- Worn shapewear
- Personal care items
Faulty or Incorrect Items
If you receive:
- A damaged product
- The wrong product
- A manufacturing defect
Please contact us within 48 hours of delivery with photos.
We'll gladly arrange a replacement or refund.
Refunds
Approved refunds are processed back to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the error was ours.